Onze visie

Onze visie

De wereldwijde experts zijn op gebied van sales en sales management
Onze missie

Onze missie

Wij helpen u om uw strategieën te implementeren en sterke verkoopresultaten te behalen.
Sales Award

Sales Award

Mercuri International in the Top 20 Sales Training Company for 5 years in a row
Sales in the 3rd Millennium

Sales in the 3rd Millennium

Wat is de toekomst van de sales ?
Ons aanbod

Ons aanbod

Check ons aanbod voor trainingen, workshops, coachings, consulting, competence evaluatie enz.
Mercuri International’s Global Sales Excellence Survey 2017

Mercuri International’s Global Sales Excellence Survey 2017

Mercuri International’s global survey uncovers secrets of sales excellence

Taking Sales to a Higher Level

Case Studies

Case Studies

Philips Trusted Advisor program

Philips Trusted Advisor program

Dit is een reeks video's gebaseerd op interviews met Gertjan van der Weijden, Director of Customer Service and Operations bij Philips Healthcare Benelux, over het Trusted Advisor programma voor Service Engineers ontwikkeld en succesvol geïmplementeerd met Mercuri International.

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Hewlett Packard Excellent Sales management training

Hewlett Packard Excellent Sales management training

Op deze pagina treft u een aantal links met een serie van interviews met Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA bij Hewlett Packard, over het ‘Fly High Senior Management Development program’ ontwikkeld en succesvol geïmplementeerd met Mercuri International en PMI.

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Customer service excellence with Maersk Line

Customer service excellence with Maersk Line

In oktober 2016, heeft de Association of Talent Development Maersk Line tot Winnaar van de prestigieuze BEST Awards uitgeroepen. Deze titel erkent organisaties die bedrijfsmatig succes hebben getoond door middel van talent ontwikkeling van personeel.

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Lyreco - Learning by doing

Lyreco - Learning by doing

The challenge

Lyreco has a strong belief that in a competitive market their sales teams can make the difference. Therefor they were looking for a new way of training in order to cope with more complex selling situations.

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Brabantia - Value Selling

Brabantia - Value Selling

Value Selling, a total process

 

The challenge

In 2013, the company Brabantia has gone through a transformation in which the almost 100 years old family company has taken a different course.

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Competitive Selling - The Six Battle Fields

Competitive Selling - The Six Battle Fields

THE CHALLENGE

Velux is a global company selling roof windows. The company has many stakeholders to cater for: installers, distributors, architects etc. The role of the stakeholders varies from country to country, as does the competitive situation.

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Case Study - Plaza Bowling

Case Study - Plaza Bowling

The challenge for the 4 Plaza Bowling units :

2013-2014 : HR construction (the right person at the right place) => Done 2014-2015 : to confirm/to anchor (cost mgt) => Done 2015-2016 : development diversification (turnover) => next challenge With the vision to offer in 2019 a ‘multi-entertainment-center’ experience ..
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Customer Journey en Service Perfection centraal bij Primagaz

Customer Journey en Service Perfection centraal bij Primagaz

In het kader van de PRIMAGAZ aanpak waarbij de Customer Journey en de Service Perfection centraal staan, was het een logische stap om naast de direct sales teams ook de CST medewerkers te betrekken.

De CST medewerkers krijgen meer en meer te maken met complexe gesprekken.

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Value Selling bij Brabantia

Value Selling bij Brabantia

In de diverse markten binnen en buiten Europa heeft Brabantia een verschillende marktpositie.In markten als de Benelux en UK is Brabantia marktleider. In landen als Oostenrijk, Polen en deVerenigde Staten is Brabantia een challenger. Dit vraagt van de verschillende key accountmanagerseen andere aanpak in sales.

Jacqueline de Block

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Measuring Return on Training Investment

Measuring Return on Training Investment

A global Bank appointed Mercuri International to deliver 35 relationship-based negotiating programmes to 316 bank relationship managers across five departments, in ten months. The commercial impact has been tremendous and the training investment repaid in the first three months.

 

 

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Sales Excellence in the Technology Sector

Sales Excellence in the Technology Sector

Sales Excellence in the Technology Sector A case study on how Mercuri International has helped one of the leading providers of desktop computers and notebooks to improve their sales and go from a market position of 2 or 3 in some countries to become number 1.

Click on the .pdf file to read more.

 

 

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Increasing in-store sales conversion

Increasing in-store sales conversion

Mercuri International helped a client in the retail industry to improve the management of the customer portfolio and to improve the measurement of the impact of gains or losses of customers. “Very professional consultants, accurate diagnosis, appropriate and adaptable methods, that really created results.

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Strengthening the sales skills of people with a highly technical profile

Strengthening the sales skills of people with a highly technical profile

Learn how Mercuri International helped a client that needed to move from a reactive sales process in the world of photography to a proactive sales approach in the competitive phone market.

To open the document, please click on the .pdf file below.

 

 

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Why Mercuri? - Interview with Gertjan van der Weijden at Philips

Why Mercuri? - Interview with Gertjan van der Weijden at Philips

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

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MI Differentiated Selling© with La Poste

MI Differentiated Selling© with La Poste

The French post office La Poste was facing a major shift in their market and needed to sell new and different solutions to their B2B customers. But how do you convince customers who have a very strong opinion about you and your offer? And how do you ensure your sales people have the necessary competencies to do so?

Read more in this case ..

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